Privacy Policy - Gardening Chislehurst

At Gardening Chislehurst, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect various types of information in connection with the services we provide, including:

Personal Information: Such as your name, email address, phone number, and mailing address.
Payment Information: When you make a purchase, we collect payment details necessary to process your transaction.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies to enhance your experience and gather information about your interaction with our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

To Provide and Maintain Our Services: Ensuring that our website and services function correctly.
To Process Transactions: Handling payments and fulfilling orders.
To Improve Our Website: Analyzing usage data to enhance user experience.
To Communicate with You: Sending updates, newsletters, and responding to inquiries.
To Ensure Security: Protecting against fraudulent activities and ensuring the safety of our services.

3. Sharing Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include data encryption, secure servers, and regular security assessments to safeguard against unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request correction of any inaccurate or incomplete personal information.
Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
Opt-Out: The option to opt-out of receiving promotional communications from us.

If you wish to exercise any of these rights, please contact us through the provided channels.

6. Cookies and Tracking Technologies

Gardening Chislehurst uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our website, allowing us to improve content and functionality. You can choose to disable cookies through your browser settings; however, this may affect the performance of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we do not endorse or assume any responsibility for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes indicates your acceptance of the updated policy.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. These countries may have data protection laws that differ from those of your jurisdiction. We take steps to ensure that your data remains protected in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

12. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given us clear consent to process your personal information for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you, such as to provide our services.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that these interests are not overridden by your rights and freedoms.

13. Third-Party Advertising

We may work with third-party advertising partners to display ads on our website. These partners may use cookies and other tracking technologies to collect information about your online activities over time and across different websites to provide personalized advertisements.

14. Opting Out of Data Collection

You can choose to opt-out of certain data collection practices. This includes adjusting your browser settings to refuse cookies or using tools available in your browser to block trackers. Please note that opting out may affect your ability to use certain features of our website.

15. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with this Privacy Policy and relevant data protection laws.

16. Complaints

If you have any concerns or complaints about our handling of your personal information, please contact us. We will investigate and address your concerns promptly. You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

17. Acceptance of Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following any changes to this policy will be deemed your acceptance of those changes.